We use cutting-edge machine-learning technology to give healthcare organisations, regulators, and insurers the real-time, actionable insights they need to have a direct and dramatic impact on patient experiences.
We believe all patients deserve the best care possible. When done right, patient experience has the potential to transform healthcare and make a positive impact on patients’ lives.
The PEP Health platform:
Automatically collects online feedback in real-time and can combine it with data from internal sources.
Scores comments in relation to multiple patient experience domains as well as identifying the location and departments involved.
Provides an intuitive dashboard that helps to quickly identify concerns, promote good practice, and benchmark performance nationally.